FAQ
⭐ Q1: What products does Bosita Decor sell?
⭐ Bosita Decor销售什么产品？
Answer:
Bosita Decor supplies premium interior decoration products including carpets, window blinds, curtains, wallpaper, vinyl flooring and SPC flooring ,window tinting films in Malaysia.
Bosita Decor 提供高品质室内装饰产品，包括地毯、百叶窗、窗帘、墙纸、乙烯基地板及SPC地板，窗口隔热纸 服务马来西亚客户。
⭐ Q2: Do you provide installation services?
⭐ 你们提供安装服务吗？
Answer:
Yes. We provide professional supply and installation services depending on product type and project location.
是的。我们提供专业供应及安装服务，具体视产品类型及工程地点而定。
Some installation works can be arranged in Kuala Lumpur and surrounding areas, while some services may be available nationwide in Malaysia.
部分安装工程可安排吉隆坡及周边地区，部分项目可提供马来西亚全境服务。
⭐ Q3: Do you provide free quotation and site measurement?
⭐ 你们提供免费报价和上门测量吗？
Answer:
Yes. We provide free quotation and site measurement services for selected areas, especially in Kuala Lumpur and Selangor.
是的。我们提供免费报价及上门测量服务，主要适用于吉隆坡及雪兰莪地区。
Please contact us to arrange appointment.
请联系我们安排预约。
⭐ Q4: How long is the delivery time?
⭐ 送货需要多长时间？
Answer:
Customized products such as blinds and curtains usually require 7–10 working days for production and delivery in West Malaysia.
定制产品如百叶窗及窗帘通常需要7–10个工作天生产及配送（西马地区）。
Delivery to Sabah and Sarawak may take 10–14 working days，depending on the courier company
沙巴及砂拉越通常需要10–14个工作天, 根据所使用的货运方式和货运公司。
Non-customized products may be shipped within 1–3 working days.
非定制产品通常1–3个工作天发货。
⭐ Q5: Do you deliver across Malaysia?
⭐ 你们是否提供马来西亚全境配送？
Answer:
Yes. We provide delivery services across Peninsular Malaysia, Sabah and Sarawak.
是的。我们提供马来西亚全境配送服务。
We use reliable courier and logistics partners.
我们使用可靠物流及快递合作伙伴。
⭐ Q6: Who chooses the courier company?
⭐ 谁来选择快递公司？
Answer:
Courier companies will be selected by Bosita Decor depending on product type and delivery location.
快递公司将由Bosita Decor根据产品及配送地点安排。
⭐ Q7: Can I request samples before purchasing?
⭐ 可以先看样品吗？
Answer:
Yes. Customers can request sample viewing or video confirmation before placing orders.
可以。客户可在下单前申请样品观看或视频确认。
This helps ensure color and quality satisfaction.
以确保颜色及品质符合要求。
⭐ Q8: What if I provide incorrect measurements?
⭐ 如果尺寸量错怎么办？
Answer:
Customers are responsible for providing correct measurements. Made-to-measure products cannot be returned or refunded due to measurement errors or we provide site measurement services at selected areas in Kuala Lumpur and Selangor.
客户需自行提供正确尺寸。定制产品因尺寸错误无法退换。吉隆坡，雪兰莪附近的区域可提供现场测量服务。
⭐ Q9: Do you serve residential and commercial projects?
⭐ 你们服务住宅和商业工程吗？
Answer:
Yes. We serve residential homes, offices, hotels and commercial renovation projects.
是的。我们服务住宅、办公室、酒店及商业装修工程。
⭐ Q10: How can I contact Bosita Decor?
⭐ 如何联系Bosita Decor？
Answer:
You can contact us via WhatsApp or phone at +60 16 261 0768.
您可以通过WhatsApp或电话联系 +60 16 261 0768。